For user support please contact the PPL Help Desk on
+ 44(0) 20 7264 0880 or via email at
Please be aware the PPL system with be down for maintenance on Saturday (24/07/2021), during this period the PPL system will be offline from 9am to 3pm.
We are now offering webex training sessions for Brokers and Underwriters.
To book a webex session go to
Current users can also use the PPL online training tool (LMS), to brush up on their PPL skills at their convenience.
If you are unable to find a webex slot, or you wish to be set up with access to the PPL training tool please contact
Ebix Helpdesk is open 8am - 8pm Monday to Friday to answer all your queries - 0207 264 0880 or
Please click here for FAQs
Maintenance in progress